WARRANTY INFORMATION DTC Mobile supplies with each handset a specific warranty. DTC Mobile provides each handset with ONE specific warranty option list below:


DTC Mobile STANDARD WARRANTY The DTC Mobile Standard Warranty covers a handset for a period of 12 months from date of dispatch of the handset to the customer.

Terms of Warranty Declination Which factors would deem devices as NON-WARRANTY?

•           Physical damage

•           Liquid damage

•           Unauthorized repair

•           Downloading of illegal software

•           Non-manufacture approved accessories

•           Viruses

•           Acts of God



Warranty Claim In the event a handset becomes defective and a warranty claim by the customer is in order, a claim must be reported to DTC Mobile first, after which the handset must be returned in the original condition to DTC Mobile (unless otherwise instructed by DTC Mobile) – complete with packaging and all associated accessories as per original purchase. The customer must bear the delivery/return cost  for the return of the handset to DTC Mobile. The customer will undertake the responsibility of arranging a delivery method to DTC Mobile.